Managing your NONPF Account

Membership FAQ's

Individual, Retired, Associate, and Faculty Program Members

Below you will find information on managing your NONPF membership, engaging with other NONPF members, and more!

Program Account Admins

As an administrator on your university/program's account, you can add or remove members, find invoices, submit payment, and more! See below for information on managing your account.

Access Profile

Account Management for Members

How do I update my Profile (username, password, contact information, etc.)

Log into your Account
Click on your name (or your school's name, if logging in as an Admin) on the top righthand side of the screen.
Click Account + Settings
Under Profile, make the desired changes.
When finished, click Save Changes at the bottom of the page.

How do I access my Special Interest Group (SIG) after I've purchased it?

Log into your NONPF account.

Select Groups at the top of your page

Any SIG you have paid for will appear here. Don't see it? Email nonpf@nonpf.org.

Click on the SIG name to access the Zoom link to join meetings, and to find the contact information for group leaders.

How do I find an invoice or payment receipt?

Log into your account

On the left side of your screen, click Payments and History

Under Filter by Status, select Any Status

Fall and Annual Conference receipts will not be found here

I attended a NONPF Conference. Why don't I see the invoices from those conferences?

The NONPF conferences are managed through a separate platform, and not your NONPF account. To access those invoices, search your email for your event confirmation, or email us at nonpf@nonpf.org.

I recently changed universities. Do I need to create a new profile?

No! Simply update your account with your new contact information and university and you are good to go.

Please Note: If you need help accessing your old account, please email nonpf@nonpf.org.

Account Management for Admins

How do I update my Profile (username, password, contact information, etc.)

Log into your Account
Click on your name (or your school's name, if logging in as an Admin) on the top righthand side of the screen.
Click Account + Settings
Under Profile, make the desired changes.
When finished, click Save Changes at the bottom of the page.

How do I find an invoice or payment receipt?

Log into your account
On the left side of your screen, click Payments and History
Under Filter by Status, select Any Status

Fall and Annual Conference receipts will not be found here

How do I manage my included faculty?

Log into the school's Master Account
At the top right of your screen, click your name
Click Account + Settings
Click Information and Settings
Click Sub-accounts

This page will show you how many seats you have purchased, and how many are available.

Ex: [UNIVERSITY] currently has 4 seats, 2 of which are still available

Here you will also see the names of the faculty members currently on the account.
To invite faculty to join, email them the Sub-Account Direct Link located at the top of the page.

They will be successfully added once they have created their profile using this link.

To remove faculty, click on the second icon from the left (the yellow icon with the x attached) next to their name to Detach this person from the school’s account.

How do I purchase additional faculty member seats?

Select the Store button.
Click on the Purchase Additional Faculty button.
Enter how many additional seats you would like to add in the Quantity text box.
Click on the Add Item button.
Once purchased, you will be able to add faculty members using the "Inviting Additional Faculty Members" instructions above.

Please Note: This can be done multiple times a year, at any point during the year.

Tutorial Videos

Customize Your Profile

Engage with Community

Finding Your SIG

General Questions

I am a faculty member, and my membership says it's expired, but I am a member with my university. What should I do?

Talk with your administrator about renewing the program membership. Once that is renewed, your account will become active again.

How do I switch between the Community and Home pages?

Switch from your community page to the home page by clicking on the NONPF logo in the top-left corner or going to the Quick Links option on your navigation bar and selecting NONPF Home. On the home page, you can click any of the links in the My Profile window on the bottom-right of the screen to get to the Community page .

How do I engage with other members of the NONPF community?

To post publicly, select the My Feed option from the menu, and in the text box where it says, “What’s going on today?” add your commentary (along with any photos you want to add), and then hit Post.
Say you attended our conference or a webinar and had a great conversation with another member. Now you can continue that conversation through direct messaging or open it up generally by posting on your public feed.
For private messages, select Messages from the top menu, select Compose, and draft your message from there.

How do I navigate through the Community page?

The main navigation menu at the top left of the page is your starting point. It has similar options to other social media to help you stay connected. Try clicking on Connections to start finding your peers in the community!

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